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Privacy Policy

Effective Date: January-2025.

This notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

If you have any questions about this notice, please contact our Privacy Officer:

Chintan Mistry

Beyond Care Physical Therapy & Wellness

308 W 6th st, Corona, CA 92882.


Your Health Information

This notice applies to the health information we maintain about your health, health status, and the services you receive at this clinic. It includes written, electronic, and verbal records of your health history, symptoms, diagnoses, treatments, and related billing activities.

We are required by law to provide this notice and to protect your privacy.


How We May Use and Disclose Your Health Information

  • For Treatment: We may share your health information with doctors, nurses, or other healthcare providers to coordinate your care.
  • For Payment: We may use your health information to bill your insurance or other payers for the services provided.
  • For Health Care Operations: We may use your information to improve our services, train staff, and evaluate the quality of care provided.


Appointment Reminders:

  • We may contact you to remind you of your appointments.
  • Treatment Alternatives and Health-Related Products:
  • We may inform you about other treatment options or products that may interest you.


Other Uses and Disclosures

We may disclose your health information without your authorization in the following situations:

To avert a serious threat to health or safety-We may use and disclose health information about you if it is necessary to prevent a serious threat to your health or safety, or to the health and safety of the public or another person. This disclosure will only be made to individuals or organizations able to help prevent or address the threat.

  • As required by law- We are obligated to disclose health information about you when required by federal, state, or local law. These disclosures will comply with the specific legal requirements applicable to the situation.
  • ·For research (with special approval)- Health information about you may be used and disclosed for research projects, but only those that undergo a special approval process to ensure compliance with privacy protections. If the research requires access to information that identifies you personally, such as your name, address, or involvement in your care, we will obtain your explicit permission before proceeding.
  • For military, national security - If you are or were a member of the armed forces or part of the national security or intelligence communities, we may be required to disclose your health information to military command or other government authorities as mandated by law. Additionally, health information about foreign military personnel may be released to the appropriate foreign military authority when necessary.
  • Worker’s compensation purposes- We may disclose health information about you as necessary for workers' compensation or similar programs. These programs are designed to provide benefits related to work-related injuries or illnesses, and sharing your information may be required to process your claims or ensure proper care under these programs.
  • For public health- We may disclose health information about you for public health purposes. This includes actions to prevent or control disease, injury, or disability. Additionally, we may report suspected abuse or neglect, non-accidental physical injuries, or issues related to the safety or effectiveness of products. These disclosures are made in accordance with applicable laws and regulations to protect public health and safety.
  • Health oversight activities- We may disclose health information to a health oversight agency for purposes such as audits, investigations, inspections, or licensing. These disclosures are essential for state and federal agencies to monitor the healthcare system, ensure the proper functioning of government programs, and verify compliance with civil rights laws.
  • Lawsuits and Disputes: If you are involved in a lawsuit or legal dispute, we may disclose health information about you in response to a court or administrative order. Additionally, we may disclose such information in response to a subpoena, provided it complies with all applicable legal requirements.
  • Law Enforcement: We may release health information about you if requested by a law enforcement official. This may occur in response to a court order, subpoena, warrant, summons, or similar legal process, provided that all applicable legal requirements are met.
  • Coroners, Medical Examiners and Funeral Directors. We may release health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death.
  • Information Not Personally Identifiable: We may use or disclose health information about you in a manner that does not personally identify you or reveal your identity.
  • Family and Friends. We may disclose health information about you to your family members or friends if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family or friends if we can infer from the circumstances, based on our professional judgment, that you would not object. For example, we may assume you agree to our disclosure of your personal health information to your spouse when you bring your spouse with you into the room during treatment or while treatment is discussed.
  • In situations where you are not capable of giving consent (due to your incapacity or medical emergency), we may, using our professional judgment, determine that a disclosure to your family member or friend is in your best interest. In that situation, we will disclose only health information relevant to the person's involvement in your care.
  • Non-Custodial Parent. We may disclose health information about a minor child equally to the custodial and non-custodial parent unless a court order limits the non-custodial parent's access to the information.


Right to an Accounting of Disclosures

You have the right to request a record of disclosures of your medical information. This record, known as an "accounting of disclosures," lists instances where your information was shared for purposes other than treatment, payment, health care operations, or specific situations like national security, correctional facilities, or law enforcement. Disclosures authorized by you in writing will not be included in this record.


  • To request this accounting, submit a written request to Chintan Mistry at our clinic. Your request should specify the time period, which cannot exceed six years or include dates prior to January, 2025. Indicate your preferred format for the list (e.g., paper or electronic). The first request within a 12-month period is free, but additional requests may incur a fee. We will notify you of any charges in advance, allowing you to modify or withdraw your request if desired.
  • Right to Request Restrictions You may request limitations on how we use or share your health information for treatment, payment, or health care operations. Additionally, you can request restrictions on sharing your information with others involved in your care or its payment, such as family members or friends. For instance, you might ask us not to disclose details about a surgery you underwent. While we are not obligated to agree to your request, we will honor it if we do, except in cases where the information is needed for emergency treatment or required by law. To make such a request, complete and submit the REQUEST FOR RESTRICTION ON USE/DISCLOSURE OF MEDICAL INFORMATION AND/OR CONFIDENTIAL COMMUNICATION form to Chintan Mistry at our clinic. This form is available upon request.
  • Right to Request Confidential Communications You have the right to request specific methods or locations for communication about your medical matters. For example, you can ask us to contact you only at work, by mail, or via email. To make this request, complete and submit the REQUEST FOR RESTRICTION ON USE/DISCLOSURE OF MEDICAL INFORMATION AND/OR CONFIDENTIAL COMMUNICATION form to Chintan Mistry. We will not ask for the reason behind your request and will accommodate reasonable requests. Be sure to specify your preferred communication method or location.
  • Right to a Paper Copy of This Notice You are entitled to a paper copy of this notice at any time, even if you have chosen to receive it electronically. Feel free to request a paper copy from us.
  • Changes to This Notice We reserve the right to modify this notice and apply the changes to all future situations. The most current version or a summary, including its effective date, will be displayed in our office. You can request a copy of the latest notice at any time.


Complaints

If you believe your privacy rights have been violated, you can file a complaint with our office or the Secretary of the Department of Health and Human Services. To file a complaint with us, contact Chintan Mistry at our clinic at 248-372-1344. Filing a complaint will not result in any penalties.